Interview With: Krystn Hill of Merritt Island, FL

What did you like most about the course?

The Certified Short Sale Professional Course is a must for everyone in today's market. Our clients want to know at an ever increasing rate what short sales are, and how they can benefit from a short sale or short sale purchase. Realizing that I had a lot to learn about this subject to best represent my clients, I took this class.

I now feel extremely confident on both the buyer and more difficult seller side of the transaction. Now, instead of me sheepishly asking around the office for help - people are coming to me for advice! I have a "total" understanding of the entire process right down to the net sheet. And, best of all, the course offers ideas and materials on how to market your new found expertise.

What was your biggest takeaway from the course?

Being able to analyze a seller's situation and know pretty clarly whether or not you can help them.

What actions did you take from applying what you learned in the course?

I have designed a postcard mailing using foreclosure info for the property assessors site.

I have also helped my buyers in understaning what exactly they are seeing in the market - and getting a property "on sale" - but not a give-away.

What results did you create from applying what you learned?

I got back a frustrated buyer who "had enough" of getting rejected after weeks of waiting. I did not realize at the time what the process was and where the property was in the process. I called my buyer back and got him reinterested. We are now sucessfully negotiating another buy. I had so much more confidence and knowledge this time around that the loss mitigator said, "I wish you would run a class out there...you really are prepared!!!"

If you would recommend the course to others, please express why with a few words:

Yes, earning the Certified Short Sale Professional designation has given me new confidence to represent my clients in a tough market.

If you could learn about or master one additional skill to help you as an agent, what would it be?

Improved marketing skills.